![]() ![]() ![]() While we do our best to keep our website up to date, if an item that has been ordered and is out of stock we shall email the customer a notification. If rainbowbags hasn’t been contacted by the purchaser a refund will be processed minus any shipping fees. Once the 10 days has lapsed the order will be returned to rainbowbags. The order will remain at the selected Post Office for 10 days. Your order will be sent to the closest Post Office that Australia Post chooses to send it to. WHAT IF I’M NOT AT MY DELIVERY ADDRESS AT THE TIME OF DELIVERY ?Īll orders are sent with Australia Post Service. Should a delivery be refused by the purchaser or a person at the delivery address and the order is returned to rainbowbags a refund will be issued minus the shipping fees. If an order has been returned by Australia Post and rainbowbags has been contacted by the purchaser to have the order re-delivered a shipping fee will be incurred for the redelivery. If an order has been returned by Australia Post and rainbowbags has not been notified by the purchaser a refund will be issued minus the shipping fees. NON-DELIVERY OR NON-ACCEPTANCE OF DELIVERIES Rainbowbags offer Express Shipping online to choose Express shipping option when check-out in order to be sent ASAP, it will charge extra $10-$20 for small item for most metropolitan areas in any states and $10-$90 extra for large items. – ACT (1 to 3 business days) – NORTHERN TERRITORY (3 to 10+ business days) – NSW (Metro Area – 1 to 3 business days, North Richmond, Blue Mountains, Central Coast, Newcastle, Wollongong, NSW Country Areas –1 to 5+ business days) – QUEENSLAND (Metro Area – 1 to 5 business days, Country Zones – 3 to 7+ business days) – SOUTH AUSTRALIA (Metro Area – 2 to 5 business days, Country Zones – 3 to 7+ business days) – TASMANIA (3 to 10+ business days) – VICTORIA (Metro Area – 2 to 5 business days, Country Area – 3 to 7+ business days) – WESTERN AUSTRALIA (Metro Area – 3 to 7 business days, Country Zones – 3 to 10+ business days) EXPRESS SHIPPING Delivery times listed below are an approximates only and can vary during busy periods. A Tax Invoice is sent with each order SUGGESTED DELIVERY TIMESĪll orders are shipped with Australia Post. If you have placed an order and have not received your confirmation email please check your junk mail. All orders receive a confirmation email and a tracking number is provided. ![]() If an order is placed on a public holiday or on the weekend then orders will be processed and the next business day. Orders are processed Monday to Friday from our Brookvale store location. All orders are processed either the same or next business day. ![]()
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